Wellness House Collective Privacy Policy

Last updated: May 27, 2025

At Wellness House Collective (“we,” “us” or “our”), your privacy matters. This policy explains what personal information we collect on our website and members-only portal, how we use it, and your rights regarding that information.

1. Information We Collect

• Account Information. When you register as a member, we collect your name, email address, password (securely hashed), member ID and organization.

• Profile & Preferences. You may choose to share job title, professional interests, location, and communication preferences.

• Usage Data. We automatically log pages visited, features used, downloads, form submissions and IP address, along with browser and device details.

• Communications. We retain copies of emails and support tickets you send us, plus records of any newsletters or announcements you open or click.

2. How We Use Your Information

• Membership Services. To authenticate you, provide access to the Collective Resource Library, House Hub and Featured Blogs, and process your requests.

• Communications. To send account updates, newsletter digests, event invitations and personalized recommendations.

• Improvement & Personalization. To analyze usage trends, troubleshoot issues, tailor content, and develop new features.

• Legal & Security. To detect and prevent fraud, secure our systems, comply with legal obligations and enforce our terms of service.

3. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your login and preferences.

• Measure site performance and feature usage.

• Serve relevant content and offers.

You can manage or disable cookies via your browser settings, but doing so may limit certain site functions.

4. Third-Party Services

We partner with trusted providers for:

• Email Delivery (e.g., Mailchimp)

• Analytics (e.g., Google Analytics)

• Payment Processing (if applicable)

• Recruitment & Events Platforms

These providers have their own privacy policies. We vet them for compliance with GDPR and other relevant regulations.

5. Data Security & Retention

We implement industry-standard measures—encryption in transit, secure server environments, access controls and regular audits—to protect your data. We retain personal information only as long as necessary for membership services, compliance or legitimate business needs.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Correct any inaccuracies or update your information.

• Delete your account and associated data (“right to be forgotten”).

• Restrict or Object to certain processing activities.

• Data Portability to receive your data in a structured format.

To exercise these rights, contact us at privacy@wellnesshousecollective.com. We will respond within applicable legal timelines.

7. Children’s Privacy

Our services are intended for professionals aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. When we do, we’ll post the revised version with a new “Last updated” date. Continued use of our services after that date constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this policy or your personal data, please reach out:

Email: rebecca.whc@outlook.com
Wellness House Collective Ltd.

Thank you for trusting Wellness House Collective with your professional journey. We are committed to protecting your privacy and delivering exceptional service.