Retail Strategy & Visual Merchandising
Your retail offering can be a major profit driver—get it wrong and you’ll see stagnant shelves, lost upsell opportunities and frustrated guests. We’ll develop a cohesive product and display strategy that elevates your brand, empowers your team and maximizes per‑guest spend:

• Product Assortment Strategy: curate a balanced mix of hero products, exclusive lines and impulse buys tailored to your guest profile.

• Visual Merchandising Layout: design eye‑catching displays and flow‑optimized shelving to guide purchases without disrupting service.

• Seasonal & Thematic Campaigns: implement rotating displays and limited‑edition bundles that keep offerings fresh and entice repeat visits.

• Retail Training & Team Incentives: equip your staff with upsell scripts, product demos and performance‑based rewards to drive confident, guest‑centric selling.

• Point‑of‑Sale & Cross‑Selling Techniques: integrate seamless add‑on prompts at booking, check‑in and check‑out for maximum conversion.

• Inventory Management & Vendor Relations: forecast demand, negotiate terms and streamline ordering to prevent stockouts or overstock.

• Performance Tracking & Analytics: set KPIs, run sales reports and refine strategies based on real‑time data insights.

From shelf to sale, we create a retail ecosystem that delights guests and powers your bottom line—without compromising your spa’s serene experience.